Pick the job your phones need to do
Answer a queue, win the enquiry, fill the diary, or cover the night. Line runs each one on one business number, and every page has a calculator you can use right now.
£5,200
a month in sales that go to whoever answers next
- Missed calls a month
- 52
- Lost sales a month
- 21
- Over a year
- £62,400
Days someone answers
75%
of the week nobody answers: 125.5 of 168 hours
- Hours answered
- 42.5 h
- Weekday nights
- 77.5 h
- Weekends
- 48 h
By business process
Call Centre
Run a proper call centre without buying a call centre
Phone menu, call queues, ring groups, and Molly on overflow, on a UK number your agents answer from the app or a browser. Every call logged.
Try the staffing calculatorCustomer Service
Every customer conversation in one place, with a name on it
Calls, texts, WhatsApp, Web Chat, and email in one shared inbox. Give every conversation an owner, let Molly draft or send replies, and rate every call.
Try the reply writerSales & Lead Response
Answer the enquiry while they're still looking
Reply to every call, web form, Web Chat, and WhatsApp enquiry in seconds, and give each lead an owner. Molly qualifies and books while you're busy.
Try the late-reply costAppointments & Bookings
Book the appointment on the first call, every time
Molly books callers into your Google or Microsoft calendar, texts the confirmation, and lets clients reschedule by replying. Fewer empty slots.
Try the no-show costAfter-Hours Answering
Close at half five. Keep answering the phone.
Answer calls in the evening, at weekends and on bank holidays. Molly takes the details, urgent calls reach whoever is on call, and the rest waits for the morning.
Try the hours checkReception & Call Routing
Every caller to the right person, first time
Get every caller to the right person first time. Phone menus, ring groups, routing by caller and Molly on the front desk. Build and change it yourself.
Try the phone menu builderField Service & Dispatch
The office and the vans on one number
One number for the office and every engineer. Take jobs by call, text and WhatsApp, assign them in one inbox, and send on-my-way texts from the business number.
Try the job update texts