How quickly can I get a number?

Less than 3 minutes. Sign up, pick a number, and start sending messages straight away. No paperwork, no waiting.

Do I need any hardware or SIM cards?

No. Everything runs in the browser and on your phone. No SIM cards, no desk phones, no special equipment.

Which channels does Line handle?

SMS, WhatsApp, email, web chat, and voice calls — all on your business number and all in one shared team inbox. Every customer gets a single thread, no matter how they reach you.

Can my whole team use the same number?

Yes. Every conversation appears in a shared team inbox. Assign threads, leave internal notes, and hand off context without forwarding screenshots.

What types of numbers are available?

We offer UK mobile, national, and local numbers. Customers see a real number, not a short code or landline.

How does pricing work?

There are three plans — Starter (£1.90 first month, then £4/mo), Pro (£19/mo) and Business (£89/mo). Every plan includes a UK number, and calls and texts are pay-as-you-go at 1 credit = 1p. No contracts, no minimum periods, cancel anytime.

What support do I get?

Real, UK-based human support on every plan. Message us and get a reply within 1 hour, guaranteed. We also offer concierge account setup — we set up your number, inbox, and team for you, so you're live the same day.

Can I keep my existing number?

Yes — you can port in your existing number. Choose a new number to get started immediately and port your old one in alongside it.

Trusted by 260+ UK Businesses

SMS, Calling & Messaging for Busy Businesses

SMS leads, make calls, book appointments. Or put it all on autopilot with AI ready to deploy. Multiple channels, one team inbox.

Get Started Try a Demo

Not sure Line fits your business?Chat with Simon, the founder

Team Inbox

All handled

SofiaMessengerPrice for a cut and colour?Answered
VisitorWeb chatDo you do call-outs?Resolved by Agent
GraceCallBoiler making a noiseVisit booked
ChloeMessengerOpen on the bank holiday?Answered

Live now

Agent answered a call at 01:18Phone call · Barber · Bath
Agent sent 17 review requestsSMS · Plumbing · Bath
Agent texted back a missed call in 4.0sSMS · Cleaning · Belfast
Agent answered an opening hours question in 4.4sEmail · Removals · Croydon
Agent sent 32 appointment remindersSMS · Barber
Agent replied to a WhatsApp message in 3.5sWhatsApp · Accountancy · Islington
Agent sent a £450 deposit linkSMS · Removals · Kingston
Agent answered a call at 01:58Phone call · Heating · Islington
Agent moved a colour and cut to Mon 12:30WhatsApp · Hair salon · Newport
Agent answered a call in 2 ringsPhone call · Beauty clinic · Hereford
Agent sent a £120 boiler service quoteEmail · Heating · Swansea
Agent booked a £45 contact lens fittingPhone call · Optician · Watford

MetaTech Partner
MetaSolution Partner
WhatsAppBusiness Partner

A complete system for world-class customer service

Whether a customer mentions your business to a friend is often not down to your product or service alone. It's down to the experience they had when they dealt with you. Most of that comes down to great, proactive communication. We give you the toolset to achieve that.

Business SMS

Send and receive text messages from your business number. Two-way conversations appear in a shared team inbox so nothing gets missed.

Message customers on WhatsApp from your business number. The same threads land in the same inbox — meet people where they already chat.

Email

Bring email into the same shared inbox as your calls and texts. One thread per customer, across every channel they use.

Voice calls

Receive inbound calls and route them to any team member. Set business hours, voicemail greetings, and call forwarding rules.

Shared team inbox

Every conversation lives in one place. Assign threads, leave internal notes, and hand off context without forwarding screenshots.

Automations

Auto-reply to common questions, tag conversations by keyword, and trigger workflows in the tools you already use.

Real UK numbers

Get a genuine UK mobile, local, or national number. Customers see a real number, not a short code or landline.

Autonomous Workers

Build AI agents for any job. Answer calls, book appointments, qualify leads and update your CRM, around the clock. Start with Molly, our AI receptionist.

Try it Out

Free concierge setup

We set up your account for you. We connect your tools and build the workflows your business needs, so you start with everything working.

Inside Line

One inbox for the whole team.

Every text, call and WhatsApp message lands in one place. Assign threads, leave internal notes and see who's replying, so no customer gets two answers or none.

Inbox4 open

Sarah Reid09:42

Can you come Thursday instead?

Mark Kelly09:15

WhatsApp: Photo of the boiler

07700 900481Yesterday

Missed call

Jo PatelMon

Thanks, invoice received

Sarah Reid07700 900127DHAssigned to Dan

Hi, is the boiler service still on for Wednesday?

Yes, Dan will be with you between 8 and 10.

Can you come Thursday instead?

Internal note from Amy: Thursday 8am is free. Dan, can you confirm?

Dan is typing

Simple, usage-linked pricing

Three plans, all pay-as-you-go for calls and texts. Every plan includes a UK number. AI agents are included with Pro and Business. No contracts, no minimum periods, cancel anytime.

Starter

£1.90first month

£4/mo thereafter

Only pay for what you use. Perfect for getting started.

Get Started

Features

2 seats
Single mobile number included
Shared inbox
Voicemail
Call forwarding & business hours

1 credit = 1p. No contract. Cancel anytime.

Running in under 3 minutes.

No contract, no hardware and no setup call. Sign up, pick a number and get set up on your phone and laptop. A number is included in every plan.

1About 1 min
Work email
dan@reidplumbing.co.uk
Create account
Sign up
Create an account with your email. You can cancel any time.
2About 1 min
07700 900127Included
07700 900583
0161 496 0732
Pick a number
Choose a UK mobile, local or national number. One number is included in your plan, and it's live as soon as you pick it.
3About 1 min
iPhoneWeb
Testing my new business number.
Delivered
Got it.
Set up your devices
Download the app on your phone or sign in on your laptop, then send a test text. Calls and texts follow you wherever you are.

Get a NumberNo contract. Cancel any time.

Frequently asked questions

Everything you need to know before getting started.

Support that actually supports you

Line is run by real people who pick up when you call, and answer when you need us.
We get you set up, and make sure you and your team get the real business value we know our product can deliver.

Reply within 4 hours, guaranteed

Business customers can message our UK team and get a real answer within 4 hours. Real people who know your account and are empowered to act.

Concierge account setup

We set up your number, inbox, and team for you. You're live and taking customer messages the same day — no manuals.