Aircall alternatives

The best Aircall alternatives for UK small businesses in 2026

The best Aircall alternatives are Line for small teams whose customers text and WhatsApp, Dialpad for AI call notes, Zoom Phone for unlimited calls at a lower price, RingCentral for a full office system, and CircleLoop for cheap no-contract calling.

Prices and features checked

Try LineSee every alternative
Best Aircall alternatives in the UK
  1. 1LineBest for teams on the move
  2. 2DialpadBest for AI call notes
  3. 3Zoom PhoneBest for teams already on Zoom
  4. 4RingCentralBest for growing offices
  5. 5CircleLoopBest for simple unlimited calling with texts
  6. 6Yay.comBest on a tight budget

Why UK businesses look for a Aircall alternative

Three licences minimum
Essentials and Professional start at three licences, so a solo trader or a pair pays for seats nobody uses. Aircall UK pricing
Automatic renewals
Every plan renews for the same length unless you give 30 days' written notice, and there are no refunds. Cancelling Aircall
Add-ons per seat
WhatsApp is £8 a seat and AI summaries £8 a licence on Essentials, billed on unused licences too. Aircall UK pricing
No published UK text price
Aircall's UK pricing table says to contact it for text rates, and texts cannot be exported. Aircall SMS help
Support starts with a chatbot
Only owners, admins and supervisors can reach a person, and support hours are not published. Contacting Aircall support

Aircall alternatives compared

Published UK prices per user a month, excluding VAT, for the plan a small team would buy.

Aircall and its alternatives compared
ProviderPriceContractTexts on a UK numberMissed calls and AI
AircallThe one you are leaving£30 per licence a month, or £25 billed yearly, minimum 3 licencesMonthly or yearly. Renews automatically unless you give 30 days' noticeUK SMS from 07 numbers only. Rates on requestAI Voice Agent: 50 free minutes a month, then 37p a minute. Transcripts included
LineBest for teams on the moveFrom £4 a month with one UK number, plus 5p a minute for calls you make and 8p a textMonthly, no setup fee, no minimum termYes, from UK mobile (07) numbersAI receptionist included on Pro and Business, an add-on on Starter. Missed-call text back
DialpadBest for AI call notes£22 per user a month, or £12 billed yearly. Pro £28, or £20 yearlyMonthly, or yearly paid up front. Yearly renews automaticallyUnclear. The UK pricing page lists SMS as US and Canada onlyLive transcripts and AI call summaries on every plan. AI Agent £1.49 a voice conversation
Zoom PhoneBest for teams already on Zoom£14.40 per user a month, or £12.80 billed yearly. Metered from £9.60Monthly or yearly. Up to 16% off yearlyUK SMS from 07 numbers only, after business ID checksAI call summaries included. AI receptionist coming soon in the UK
RingCentralBest for growing offices£18.99 per user a month, or £14.99 billed yearly, for 2 to 19 users. One user pays £23.99Monthly or yearly. Terms renew for the same length unless you give 30 days' noticeNot on UK numbers. Planned for Q3 2026, not launchedAI Receptionist add-on, £32 an account a month for 100 minutes, then 40p a minute
CircleLoopBest for simple unlimited calling with texts£15 per user a month. Pay As You Go £5 plus calls from 3p a minuteNo contract, no setup feeFrom an extra 07 number, from £2 a month. 4p a text, UK onlyVoicemail to text. No AI answering
Yay.comBest on a tight budget£14.99 per user a month, or £11.99 billed yearly. Core from £5.99No contract. Monthly or yearlyYes, SMS on every planVoicemail transcription on Standard. AI summaries on Premium

The best Aircall alternatives, one by one

  1. 1. Line

    Best for teams on the move

    Our product

    Line keeps the parts of Aircall a small team uses most, texts, WhatsApp, a shared inbox and AI answering, and drops the three-licence minimum and the yearly renewal. It does not record calls or offer a power dialler.

    Price
    From £4 a month with one UK number, plus 5p a minute for calls you make and 8p a text
    Contract
    Monthly, no setup fee, no minimum term
    Texts and WhatsApp
    Yes, from UK mobile (07) numbers. Yes, in the same inbox as calls and texts.
    Missed calls and AI
    AI receptionist included on Pro and Business, an add-on on Starter. Missed-call text back

    Why choose it

    • Texts and WhatsApp from the UK business number, in one thread per customer
    • AI receptionist on Pro and Business, and a missed-call text on every plan
    • No contract, no setup fee, and no hardware to buy

    Watch out for

    • Calls are charged per minute, so a heavy-calling team can pay more than on an unlimited plan
    • No desk phone handsets
    • Line does not carry 999 calls. Dial 999 from the phone's own dialler

    Line pricing

    Line vs Aircall, in detail

  2. 2. Dialpad

    Best for AI call notes

    Dialpad suits a team that wants AI transcripts and summaries on every plan, from £12 a user on a yearly contract. Check UK texting before you sign.

    Price
    £22 per user a month, or £12 billed yearly. Pro £28, or £20 yearly
    Contract
    Monthly, or yearly paid up front. Yearly renews automatically
    Texts and WhatsApp
    Unclear. The UK pricing page lists SMS as US and Canada only. Only in its contact centre product, from £94 a user.
    Missed calls and AI
    Live transcripts and AI call summaries on every plan. AI Agent £1.49 a voice conversation

    Why choose it

    • Transcripts and call summaries included from Standard
    • Unlimited UK calls
    • 14-day free trial

    Watch out for

    • Monthly billing costs nearly twice the yearly price
    • Its UK pricing page lists texting as US and Canada only
    • Teams, Salesforce and HubSpot integrations need Pro, minimum three users

    Dialpad UK pricingDialpad messaging helpDialpad AI Agent rates

    Line vs Dialpad

  3. 3. Zoom Phone

    Best for teams already on Zoom

    Zoom Phone gives unlimited UK and Ireland calls with queues and AI summaries for about half Aircall's monthly price, and texts from UK 07 numbers.

    Price
    £14.40 per user a month, or £12.80 billed yearly. Metered from £9.60
    Contract
    Monthly or yearly. Up to 16% off yearly
    Texts and WhatsApp
    UK SMS from 07 numbers only, after business ID checks. Not listed.
    Missed calls and AI
    AI call summaries included. AI receptionist coming soon in the UK

    Why choose it

    • Unlimited UK calls at a low monthly price
    • Post-call AI summaries and task extraction included
    • Call queues, desk phones and the Zoom apps your team may already use

    Watch out for

    • 999 does not work from UK mobile numbers on Zoom
    • Texts need a UK 07 number and identity documents
    • Number porting can take up to 30 business days

    Zoom Phone pricingZoom UK number rules

  4. 4. RingCentral

    Best for growing offices

    RingCentral suits a growing office that wants queues, recording, desk phones and CRM integrations, cheapest on a yearly contract.

    Price
    £18.99 per user a month, or £14.99 billed yearly, for 2 to 19 users. One user pays £23.99
    Contract
    Monthly or yearly. Terms renew for the same length unless you give 30 days' notice
    Texts and WhatsApp
    Not on UK numbers. Planned for Q3 2026, not launched. Only in the RingCX contact centre.
    Missed calls and AI
    AI Receptionist add-on, £32 an account a month for 100 minutes, then 40p a minute

    Why choose it

    • Call queues, auto attendant, recording and reporting
    • Microsoft 365 and Google integrations from Standard, CRM from Premium
    • Low per-user price on a yearly contract

    Watch out for

    • No SMS on UK numbers
    • The app cannot make 999 calls over Wi-Fi
    • The best prices need a yearly commitment

    RingCentral UK pricingAI Receptionist pricingEmergency servicesUK SMS request

    Line vs RingCentral

  5. 5. CircleLoop

    Best for simple unlimited calling with texts

    CircleLoop suits a micro team that wants call menus and recording with no contract and no minimum, from £5 a user.

    Price
    £15 per user a month. Pay As You Go £5 plus calls from 3p a minute
    Contract
    No contract, no setup fee
    Texts and WhatsApp
    From an extra 07 number, from £2 a month. 4p a text, UK only. Not offered.
    Missed calls and AI
    Voicemail to text. No AI answering

    Why choose it

    • No contract, no setup fee and free porting
    • Apps for iOS, Android, Windows, Mac and web
    • HubSpot, Zoho, Microsoft 365 and Slack integrations

    Watch out for

    • No AI answering or missed-call automation
    • Texting needs an extra 07 number and a request to support
    • Only a 7-day free trial

    CircleLoop pricingCircleLoop featuresCircleLoop SMS help

    Line vs CircleLoop

  6. 6. Yay.com

    Best on a tight budget

    Yay.com suits a budget team that wants SMS on every plan and Microsoft Teams Direct Routing, with no contract.

    Price
    £14.99 per user a month, or £11.99 billed yearly. Core from £5.99
    Contract
    No contract. Monthly or yearly
    Texts and WhatsApp
    Yes, SMS on every plan. Not offered.
    Missed calls and AI
    Voicemail transcription on Standard. AI summaries on Premium

    Why choose it

    • No contract and no setup fee
    • Microsoft Teams Direct Routing at no extra cost
    • Apps on every platform, including Linux and web

    Watch out for

    • No AI answering
    • AI transcription and summaries need Premium at £24.99
    • Only one number included per account

    Yay.com plansYay.com AI summaries

What each Aircall alternative costs your team

Enter your team size. The bill updates for every provider on this page, with or without VAT.

200 minutes and 50 texts a month each

  1. Line£60.25 /mo£723 a year · Pro
  2. Zoom Phone£72 /mo£864 a year
  3. Yay.com£74.95 /mo£899.40 a year
  4. CircleLoop£75 /mo£900 a year
  5. RingCentral£94.95 /mo£1,139.40 a year
  6. Dialpad£110 /mo£1,320 a year
  7. Aircall£150 /mo£1,800 a year

Seat prices are each provider's published price for the plan a small team would buy, with UK calls included up to the provider's fair use limit. Line charges a plan fee plus the calls and texts you use. Handsets, extra numbers and add-ons are not included.

Which Aircall alternative is right for you?

The best Aircall alternative for each need
If you needChooseWhy
A team of one to fiveLineNo licence minimum, unlimited seats on Pro.
Texts and WhatsApp in one inboxLineBoth on one UK number, no per-seat WhatsApp fee.
AI notes on every callDialpadTranscripts and summaries on every plan.
Unlimited calls for lessZoom PhoneUnlimited UK and Ireland calls from £14.40 a user.
A full office phone systemRingCentralQueues, recording, desk phones and integrations.
Cheap calls, no contractCircleLoopFrom £5 a user, recording on both plans.

How we chose: every provider here sells to UK businesses and publishes its UK prices, except where noted. We scored each on cost for a small team, apps, texts and WhatsApp on a UK number, missed-call handling and AI, contract terms, and call handling. The full scoring is in our ranked guide to UK business phone systems. Line is our product, so it is listed first. The rest follow in the order we would recommend them to a small UK team leaving Aircall. No provider paid to be listed.

Aircall alternatives: questions people ask

Keep comparing

Line vs Aircall

Feature by feature, with prices and how to switch.

RingCentral alternatives

The best RingCentral alternatives for UK small businesses.

Vonage alternatives

The best Vonage alternatives for UK small businesses.

Business phone systems ranked

14 UK providers scored on published prices and features.

Line wrote this comparison. Every competitor fact comes from the provider's own UK pages or public reviews, linked here. Last reviewed .

Try the Aircall alternative built for UK small teams

Calls, texts and WhatsApp on one UK number, in one inbox, with an AI receptionist for the calls you miss. No contract.

Get your business numberSee pricing