Keep the calls moving while you work safely
You can't answer the phone with your hands in a consumer unit. Line separates the burning-smell call from the EICR quote, collects the details, and gets the urgent one to you.
From £4 a month. Pay only for the calls and texts you use. No minimum term.
£7,280
a month in jobs that go to whoever answers next
- Missed calls a month
- 46
- Lost jobs a month
- 18
- Over a year
- £87,360
One job you win back pays for more than a year of the Line Starter plan.
Hi, it's Mason Electrical. Sorry I missed you, I'm working on a circuit. What's the job and your postcode? I'll call you back shortly.
Quick answers
- What does Line do for electricians?
- One number for all your calls and texts. It sorts faults from planned work, texts back when you're mid-job, and routes urgent calls to you.
- Can I keep my current number?
- Yes. Port your UK number to Line, or start with a new one today and port later. Either way it works on the phone you already have.
- What happens when I miss a call?
- The caller gets a text asking for the postcode and what the job is. You can add your own wording for anything that sounds dangerous.
Separate urgent faults from planned work
Loss of power, a landlord's EICR, and a site manager's question all ring the same number. They shouldn't get the same response.
Work without interruption
Line answers while you isolate, test, or work at height. You call back when it's safe.
Know the job type up front
EICR, remedial, new install, or a fault. Molly asks, so you quote from the details, not a guess.
Site calls go to the right person
Contractors and existing customers get through to the project contact, with the history attached.
Set up in an afternoon
No engineer, no hardware, no contract. Three steps from sign-up to your first call.
- 1
Get a number
Choose a UK mobile or local number, or bring the one that's already on your van and your website.
- 2
Tell Line who handles what
Urgent faults ring you or the on-call phone. Inspections and installs go to Molly or a text back for the details.
- 3
Set what happens when you can't answer
Choose your missed-call text and after-hours rule. Test it from a site and again at the weekend.
- Incoming call · you're testing a circuitThu 10:30
Mason Electrical, Molly speaking. How can I help?
Molly, AI receptionistHi, I'm a landlord. I need an EICR on a two-bed flat in Reading before new tenants move in.
No problem. What's the postcode, and when do the tenants move in?
Molly, AI receptionistAssigned to Jo
Enquiry logged: EICR, two-bed flat, RG1, needed by the 20th.
Electrician call routes
The call gets sorted before you pick it up.
| When this happens | Line does this | So you get |
|---|---|---|
| Burning smell from a socket | Uses your safety wording and puts the call through as urgent. | You make the judgement, fast, with the address. |
| Landlord needs an EICR | Collects the property type, postcode, occupancy, and deadline. | A quote-ready enquiry. |
| Builder calls about a live site | Recognises the project and routes to whoever's running it. | No time wasted in the new-lead pile. |
Questions people ask
Straight answers on setup, limits, and what it costs.
Never miss another customer
Pick a UK number, add your team, and choose what happens when you can't answer. Live in minutes, on the phone already in your pocket.